
My refrigerator will not run
Is the control turned to the on position? Is the refrigerator plugged in? Do you have electricity
to the outlet?
My refrigerator runs too much
New refrigerators are designed to run longer to keep a more even temperature. They are designed
to run approximately 45-50 minutes out of every 60 minutes on a 70 - degree day. Are you or your family
in and out of the refrigerator very often? This will also increase run time. Is there anything
blocking the door open?
My refrigerator has an odor in it
Odor-producing foods should be covered and wrapped.
I have moisture on the inside walls and shelves.
This is a normal condition in hot and humid weather and it will increase the more you are in and out
of your refrigerator.
My refrigerator sweats between the doors
Is your humidity switch turned on?
My light doesn't come on.
Is there power at the outlet? Did you check the light bulb?
I have a sizzling sound in my freezer
This is a normal sound caused by water dripping on a heating element during the defrost cycle.
I see an orange glow through the vents in my freezer
You are seeing the heating element glow during the defrost cycle.
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My washer will not fill with water
Is the washer plugged in and is there power at the outlet? Is the timer knob set to the proper cycle
and is the timer knob pulled out? If your washer has buttons, are they fully depressed? Is the lid
closed? On some models, the lid must be closed to operate.
My washer will not agitate
Please check to make sure the washer is plugged in and there is power. Is the timer knob set to the
right position or, if equipped with buttons, are they fully depressed? Is the lid closed?
My washer will not spin
Please check to make sure the washer is plugged in and there is power. Is the lid closed? Is the timer
knob set to the proper position and is the timer knob pulled out? Is your drain hose kinked? Is there
anything caught on the top of the tub causing it to not spin?
My washer stops during the spin cycle
Some washers have an out-of-balance load switch. If the clothes get bunched together, it will stop
the washer. If you lift the lid and redistribute the clothes, it should spin properly. Please make
sure the washer is still plugged in and there is power.
Check the plug to the washer and make sure that it is tight. Is the lid closed and the timer knob
set to the proper cycle?
My washer fills with the wrong temperature of water
Check to see if the hoses are reversed. Are the faucets turned on?
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My dryer does not run
Is the dryer door shut? Is the dryer plugged in and the breaker turned on? Check the circuit
breaker and fuses.
My dryer does not heat
Check the circuit breaker and fuses. Make sure you have the timer on a heat setting and not
air-fluff. Is the lint filter cleaned out? The filter should be cleaned after each use. Is the
vent clear and open? Turn the dryer on and go outside. Put your hand by the vent hood. You should
have a lot of air blowing out.
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My dishwasher will not fill
Is the door securely shut and is the timer in the proper position? Is the water turned on? Is
there electricity to the dishwasher?
My dishwasher will not drain
If it is hooked up through a disposal, is the knockout plug out of the disposal or is there any
food blocking the drain through the disposal? (This is for new installations only.) Check to see
if the drain hose has a kink in it. Do you have electricity to the dishwasher?
My dishwasher has an odor in it
If draining through a disposal, is the drain hose mounted up higher than the disposal to stop
garbage from entering the dishwasher, producing an odor? Many new dishwashers have a new smell
to them which will go away in time.
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Part or all of your range does not work
Is the range plug loose or disconnected from the electrical outlet? (If not wired direct such as a
wall oven.) Did you check the circuit breaker to see if it's on? Is the gas turned on to your oven?
My surface elements do not work
Is the electricity turned on or plugged in? Is the gas turned on to your range?
My oven light does not come on
Did you check the electricity to the appliance? Did you try replacing the bulb?
I get an "F" code when turning the oven on
This is a default code indicating a problem somewhere in the range. Press the cancel pad. If it comes
right back and beeps, disconnect power to the range and schedule service. |